[rt-users] The default queue via RT

[Chris Willard]

Hello All,

Is it possible to change the email from address (e.g. The default
queue via RT)?

I found how to change the email text (templates) but not the sender!

[Matt Zagrabelny]

Hi Chris,

Post by Chris Willard
Hello All,
Is it possible to change the email from address (e.g. The default
queue via RT)?

What version of RT are you using?

For recent versions:

Admin -> Queues -> Select

Then select the queue that corresponds to the queue that the ticket is in.

Under Basics, edit the Description.

-m