[rt-users] Help with rt-email-digest: not found

[Martin Petersson]

Hello,

I receive these emails everyday, why is it not found?

The subject: Cron <***@helpdesk> /usr/sbin/rt-email-digest -m daily
and the body: /bin/sh: 1: /usr/sbin/rt-email-digest: not found

How do i get it running so it sends the digest emails?


Martin Petersson
IT-Konsult

[phone], ***@uanet.se<mailto:***@uanet.se>, www.uanet.se<http://www.uanet.se/>
Gustaf Mattssons VÀg 2, 451 50 Uddevalla, Orgnr: 556702-4095

[cid:A93F8E95-F3FC-464A-AF04-***@uanet.local]
<http://www.uanet.se/>
<http://www.uanet.se/>

[Landon Stewart]

On Feb 4, 2017, at 3:23 AM, Martin Petersson <***@uanet.se<mailto:***@uanet.se>> wrote:

Hello,

I receive these emails everyday, why is it not found?

The subject: Cron <***@helpdesk> /usr/sbin/rt-email-digest -m daily
and the body: /bin/sh: 1: /usr/sbin/rt-email-digest: not found

How do i get it running so it sends the digest emails?

Hi Martin,

Does /usr/sbin/rt-email-digest actually not exist or does the interpreter on the first line of /usr/sbin/rt-email-digest not exist? Is your RT installation in /opt/rt4/ or something?

[Martin Petersson]

Hi Landon

Thank you for answering.
Yes RT is installed in /opt/rt4. I can see rt-email-digest in /opt/rt4/sbin/rt-email-digest but not in /usr/sbin.
In crontab i changed the value to from /user/sbin/rt-email-digest to /opt/rt4/sbin/rt-email-digest but doesn’t seem to help.

If you mean /bin/sh it exist.


Martin Petersson
IT-Konsult

[phone], ***@uanet.se<mailto:***@uanet.se>, www.uanet.se<http://www.uanet.se/>
Gustaf Mattssons VÀg 2, 451 50 Uddevalla, Orgnr: 556702-4095

[cid:A93F8E95-F3FC-464A-AF04-***@uanet.local]
<http://www.uanet.se/>
<http://www.uanet.se/>

5 feb. 2017 kl. 00:52 skrev Landon Stewart <***@internap.com<mailto:***@internap.com>>:

On Feb 4, 2017, at 3:23 AM, Martin Petersson <***@uanet.se<mailto:***@uanet.se>> wrote:

Hello,

I receive these emails everyday, why is it not found?

The subject: Cron <***@helpdesk> /usr/sbin/rt-email-digest -m daily
and the body: /bin/sh: 1: /usr/sbin/rt-email-digest: not found

How do i get it running so it sends the digest emails?

Hi Martin,

Does /usr/sbin/rt-email-digest actually not exist or does the interpreter on the first line of /usr/sbin/rt-email-digest not exist? Is your RT installation in /opt/rt4/ or something?